Bank of India Invites Application for Internal Ombudsman Recruitment 2022

Bank of India Mumbai Last Date: 17th May, 2022

Bank of India Internal Ombudsman Recruitment 2022: Advertisement for the post of Internal Ombudsman in Bank of India. Candidates are advised to read the details, and eligibility criteria mentioned below for this vacancy. The eligible candidates can submit their application directly before 17 May 2022. Candidates can check the latest Bank of India Recruitment 2022 Internal Ombudsman Vacancy 2022 details and apply online at the https://www.bankofindia.co.in/ recruitment 2022 page.

Vacancy Circular No:

Bank of India (BoI)
invites applications for recruitment of Internal Ombudsman

Internal Ombudsman

Job Location:

Star House C 5 "G" Block
Bandra Kurla Complex Bandra (East)
, Mumbai, 400051 Maharashtra
Last Date: 17 May 2022
Employment Type: Full Time

Number of Vacancy: 1 Posts

BoI
BoI Recruitment 2022 Details
Company BoI
Job Role Internal Ombudsman
Education Requirement
Total Vacancy 1 Post
Job Locations Mumbai
Age Limit Maximum 70 years as on 01.05.2022
Experience 7 - 20 years
Salary 90000(Per Month)
Posted on 05 May, 2022
Last Date To Apply 17 May, 2022

Educational Qualification: Retired Staff

Bank of India, a leading Public Sector Bank having Head Office in Mumbai, invites applications for Internal Ombudsman on contract basis for period of 3 years with following conditions

1. Position: Internal Ombudsman

2. No of Post: One (1)

3. Tenure: The contract will be valid for a fixed period of 3 years. The Internal Ombudsman shall not be eligible for reappointment or for extension of term. In case the Internal Ombudsman intends to resign from his duties before the completion of the term of 3 years, he/ she should necessarily give a notice before 60 days.

4. Emoluments and Other Benefits: Total lump sum emoluments of Rs.90,000/- per month subject to deduction of taxes as applicable. Facility of Car with driver as per the eligibility of GM or lumpsum Rs.20,000/- p.m. for use of own car. Mobile as per the eligibility of GM.

5. Location: Will be placed at Head Office, Mumbai,

6. Nature of Duties: The scope and role of IO shall be as per IO Policy of the Bank. He / She shall be reporting directly to the Managing Director & CEO / Executive Director of the Bank handling customer grievances and shall be the focal point for Internal Grievance Redressal System in terms of Damodaran Committee recommendations so that a minimum number of complaints are escalated to Banking Ombudsman. He / She will help in strengthening the customer confidence in the internal Redressal mechanism.

7. Experience: The applicant should either be a retired or serving officer, not below the rank of General Manager or equivalent of another bank / Financial Sector Regulatory Body**, other than BOI, having necessary skills and experience of minimum SEVEN (7) years of working in areas such as banking, regulation, supervision, payment and settlement systems and / or consumer protection. ** (Definitions as per Internal Ombudsman Scheme 2018 of RBI)

8. Other Conditions: He/she should not have worked / be working in any capacity in Bank of India.

Pay Scale:
INR
90000(Per Month)

Age Limit: Maximum 70 years as on 01.05.2022

Selection Procedure

Short listing and personal Interview. Final selection will be on the basis of marks secured by the candidate in the interview in order of merit.

1. Maximum marks for Interview would be 100

2. Minimum marks for passing would be 70. 

How to Apply:

1. Eligible candidates may submit applications in the prescribed format which is available on Bank’s website www.bankofindia.co.in under “Career” section - “Appointment of Internal Ombudsman on contract basis – Project 2022-23/01 (Notice 04.05.2022) - Print Application Form.

2. Last date for receipt of application is 17.05.2022. Incomplete applications / applications received after the last date will be rejected. The Bank reserves the right to reject applications of any or all the candidates without assigning any reason.

3. Applications must be typed in the prescribed format only. The physical printed copy of the application through Registered Post / Speed Post / Courier in a sealed envelope super-scribing “Application for the post of Internal Ombudsman (IO) in Bank of India” be submitted to : The Chief General Manager, Bank of India, Human Resources Department, Recruitment Division 9 th Floor, Star House, Plot C-5, “G” Block, Bandra-Kurla Complex, Bandra(E), Mumbai 400 051

4. Scanned copy of Applications may be submitted via Email on our Email ID – [email protected]. (Maximum size of attachment not to exceed 4 MB)

5. Hand Delivery of application will not be accepted.

6. The Envelope containing the application must be super-scribed “Application for the post of Internal Ombudsman (IO) in Bank of India”.

7. Application Procedure:

(i) Candidate should have a valid e-mail id.

(ii) Application should be checked and after verification, be forwarded to us at aforesaid address.

(iii) A copy of the application to be kept ready for submission at the time of interview at the Interview Venue.


Important Dates:

Published on: 05 May 2022

Last date for application is: 17 May 2022

For more details, please refer to official notification at

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About Bank of India

Bank of India was founded on 7th September, 1906 by a group of eminent businessmen from Mumbai. The Bank was under private ownership and control till July 1969 when it was nationalised along with 13 other banks.

Beginning with one office in Mumbai, with a paid-up capital of Rs.50 lakh and 50 employees, the Bank has made a rapid growth over the years and blossomed into a mighty institution with a strong national presence and sizable international operations. In business volume, the Bank occupies a premier position among the nationalised banks.

The Bank has over 5000 branches in India spread over all states/ union territories including specialized branches. These branches are controlled through 59 Zonal Offices and 10 NBG Offices. There are 45 branches/ offices abroad which includes 23 own branches, 1 representative office and 4 Subsidaries(20 branches) and 1 joint venture.

The Bank came out with its maiden public issue in 1997 and follow on Qualified Institutions Placement in February 2008.

While firmly adhering to a policy of prudence and caution, the Bank has been in the forefront of introducing various innovative services and systems. Business has been conducted with the successful blend of traditional values and ethics and the most modern infrastructure. The Bank has been the first among the nationalised banks to establish a fully computerised branch and ATM facility at the Mahalaxmi Branch at Mumbai way back in 1989. The Bank is also a Founder Member of SWIFT in India. It pioneered the introduction of the Health Code System in 1982, for evaluating/ rating its credit portfolio.

Presently Bank has overseas presence in 18 foreign countries spread over 5 continents – with 45 offices including 4 Subsidiaries, 1 Representative Office and 1 Joint Venture, at key banking and financial centres viz., Tokyo, Singapore, Hong Kong, London, Paris, New York and DIFC Dubai.


Official Address
Bank Of India Star House C - 5, "G" Block, Bandra Kurla Complex, Bandra (East), Mumbai 400 051.
Mumbai, Maharashtra - 400051
Contact Information