๐ Complete Notification Details
Vacancy Circular No:
National Institute of Smart Government (NISG) invites applications for recruitment of Grievance Support Executive
Grievance Support Executive
Number of Vacancy: 1 Posts
| NISG Announced Job Notification For Grievance Support Executive Vacancies - Apply Soon Recruitment 2022 | Details |
|---|---|
| Job Role | Grievance Support Executive |
| Education Requirement | MCA,BS |
| Total Vacancy | 1 Post |
| Job Locations | Bangalore |
| Experience | 5 - 10 years |
| Salary | Not Disclosed |
| Posted on | 09 Feb, 2022 |
| Last Date To Apply | 01 Mar, 2022 |
Educational Qualification: B.Tech/B.E, MCA, BS
1. Post Name:ย Grievance Support Executive
2.ย Educational Qualification : BE / B Tech/BS in Computer Science / MCA/Engineering.
3.ย Experience:ย At least 05 years of experience with minimum 04 years of experience in resolution of grievances
4.ย Job Profile:ย
a) Responsible for providing proper Resolution for the grievance cases received Through online (i.e.) PMOPG Portal
b) Provide proper Resolution for the grievance cases received from Residents through Mail /Post/CRM
c) Work on the set of complaints, segregate based on the risk levels and ensure remediation
d) Assist in any other work incidental to the resolution of grievances, preparation of educational material
e) Work closely with internal and external teams on enrolment, authentication , logistics issues relevant to resident grievances, prepare concept notes and follow up till development of the solutions.
f) Provide proper Resolution for the grievance cases received from HQ & ROs and other senior officials
g) To find out Duplicate Enrollments through Analysis
h) Follow up with MSAP /MSIP for proper solution for various Service Requests created
i) Drafting the reply for RTI query
5. Disclaimer: Last Date to Apply for the Job has not been provided by the Employer. We haveย assumed 20 daysย from the date of publish of notification as the last date to apply for the below Job.
6. Source: careers.nisg.org
Pay Scale: INR Not Disclosed
Age Limit:As Per Rules Age
Selection Procedure
Selection Will be Based either Written Exam/Interview
How to Apply:
Last Application Date: 1st March 2022
Important Dates:
Published on: 09 February 2022For more details, please refer to official notification at Download Official Notification