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Vacancy Circular No:
Industrial Development Bank of India Bank Limited (IDBI) invites applications for recruitment of Chief Customer Service Officer
Chief Customer Service Officer
Number of Vacancy: 1 Posts
| IDBI Hiring For Chief Customer Service Officer Vacancies Just Now Updated - Apply Soon Recruitment 2022 | Details |
|---|---|
| Job Role | Chief Customer Service Officer |
| Education Requirement | |
| Total Vacancy | 1 Post |
| Job Locations | Mumbai |
| Age Limit | Not more than 65 years as on the cut-off date. |
| Experience | 7 - 25 years |
| Salary | 100000(Per Month) |
| Posted on | 02 Feb, 2022 |
| Last Date To Apply | 16 Feb, 2022 |
Educational Qualification: Retired Staff
IDBI Bank, proposes to engage the services of an Internal Ombudsman designated as Chief Customer Service Officer (CCSO) (one position) on contract basis and invites application for the said position.
1. Post: Chief Customer Service Officer
2. Experience: Minimum seven years of working in areas such as Banking, regulation,supervision,payment and settlement systems and/ or consumer protection.
3. Essential profile / Qualification: Retired (superannuated / VRS optee) or serving Officer, not below the rank of Deputy General Manager or equivalent of another Bank /Financial Sector Regulatory Body, having necessary skills and requisite experience (preferably from a Public Sector Bank other than IDBI Bank)
4. Applicant selected for the assignment should obtain clearance from the previous employer, if required, for taking up the assignment with IDBI Bank.
5. Period: Contract basis for a fixed term of three years.
6. Nature of appointment: The appointment is Contractual in nature.
7. Remuneration: Consolidated remuneration of Rs. 1 lakh per month, subject to deduction of taxes as applicable.
8. Termination of contract: The contract may be terminated by either party giving to other one month’s notice or pay in lieu thereof.
Pay Scale: INR 100000(Per Month)
Age Limit: Not more than 65 years as on the cut-off date.
Selection Procedure
The selection process will comprise of:
(i) Preliminary screening and shortlisting based on the eligibility criteria, candidate's qualifications, suitability/ experience, etc. submitted with the applications.
(ii) The candidature, after preliminary screening and without verification of documents, will be provisional for both positions and will be subject to verification of all details/ documents with the originals when a candidate reports for PI (if called).
(iii)Only such shortlisted candidates who qualify in Personal Interview and are sufficiently high in the merit list will be shortlisted for further selection.
(iv)The center & address of the venue, time and date of interview will be informed to the shortlisted candidates through e-mail / call letter and candidates have to attend the same at their own cost. Request for change of center/date/time will not be entertained. However, the Bank reserves its right to change/ add/ cancel the date, time, center, venue for the PI or hold supplementary selection process on particular date/ session/ venue/ center for set of candidates at its discretion, under unforeseen circumstances, if any. The changes, if any, shall be intimated to the candidates through Bank's website and/or candidate’s registered email in advance.
(v)Selection will be on the basis of marks secured by the candidate in PI. Bank may change the mode of selection depending upon the number of suitable candidates.
(vi)The final selection of candidate is subject to qualification in PI, being sufficiently high in the merit list, being declared medically fit as per the Bank’s standards of fitness and fulfilling the stipulated eligibility criteria as on the cut-off date.
(vii)In case, more than one candidate scores the cut off marks (common mark at cut off point); such candidates will be ranked according to their age in descending order.
How to Apply:
1. Applicants are advised to submit the application form hosted on the Bank's website at www.idbibank.in latest by February 16, 2022 after carefully going through all the instructions given in the advertisement
a. Candidates are required to send their application to “[email protected]” mentioning the Name of the Post in the subject line.
b. Intimation will be sent to the candidate’s email ID/ Mobile Number specified in the application form. If candidates do not receive the email / SMS intimations at the email ID/ Mobile number specified by them, they may consider that their application has not been successfully registered.
c. An application which is incomplete in any respect such as without photograph and signature uploaded in the application form will not be considered as valid.
d. Any information submitted by a candidate in his/ her application shall be binding on the candidate personally and he/ she shall be liable for prosecution/ civil consequences in case the information/ details furnished by him/ her are found to be false at a later stage.
Advertisement No.7 /2021-22
Important Dates:
Published on: 02 February 2022For more details, please refer to official notification at Download Official Notification