📋 Complete Advertisement & Guidelines
Customer Service Officer (CSO)
NABFINS Limited has invited applications for the post of Customer Service Officer (CSO). The role involves sourcing new customers, expanding the branch portfolio, identifying potential business locations, supporting customer onboarding, and collecting installments from customers. Eligible candidates can apply by sending their resume via email up to 29 August 2026.
| Particular | Details |
|---|---|
| Organization | NABFINS Limited |
| Post Name | Customer Service Officer (CSO) |
| Total Vacancies | Not specified |
| Application Mode | |
| Last Date to Apply | 29 August 2026 |
| Job Location | Bihar, West Bengal, Tamil Nadu, Chhattisgarh, Gujarat, Uttar Pradesh |
| Official Website | nabfins.org |
Employment Type:FULL_TIME
Job Role & Key Responsibilities
- Sourcing of clients and identifying new business locations.
- Primary verification of client credentials.
- Conducting Compulsory Group Training.
- Data entry in CRIF and CMS systems.
- Accompanying the Branch Manager for Group Recognition Test.
- Accompanying CSE during pre-disbursement activities.
- Ensuring disbursement and generating demand.
- Following up for recovery and undertaking collections.
- Remitting collections in the bank.
- Reporting demand and collection details to ABM/BM.
- Maintaining and filing documents.
Eligibility Criteria
| Criteria | Details |
|---|---|
| Educational Qualification | PUC / 10+2 completed or equivalent. |
| Experience | Freshers are eligible. Candidates with 1 to 3 years of experience in a similar field-based role may be preferred. |
| Language Requirement | Must be able to read, write, and speak the local language and English. |
| Driving Requirement | A valid driving license and motorcycle are mandatory. |
Application Fee: No application fee is mentioned.
🎯 Selection Process
The selection process details are not specified. Candidates who submit their resume may be shortlisted by NABFINS based on eligibility, educational qualification, experience, and other requirements. Shortlisted candidates will be communicated further.
📝 How to Apply Step-by-Step
Candidates must apply by sending their resume via email. Follow these steps:
- Check Eligibility: Ensure you meet the qualification, language, and driving requirements.
- Prepare Resume: Update your resume with accurate personal, educational, and work experience details. Include your mobile number and email address.
- Send Email: Attach the resume and send it to the official email address: [email protected].
- Subject Line: Use a clear subject line, such as "Application for Customer Service Officer (CSO)".
- Last Date: Ensure the email is sent on or before 29 August 2026.
📅 Important Dates
| Event | Date |
|---|---|
| Last Date to Apply | 29 August 2026 |
🔗 Important Official Links
Official Website (NABFINS): https://nabfins.org
Careers Page: https://nabfins.org/Careers/
Key Instructions for Candidates
- Email Application Only: Applications are accepted only via email to [email protected].
- Eligibility Check: Ensure you have completed PUC/10+2, have a valid driving license and motorcycle, and can speak the local language and English.
- No Application Fee: No fee is mentioned.
- Freshers Eligible: Freshers can apply, though experience may be preferred.
- Check Official Sources: Regularly visit the NABFINS careers page for any updates.